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FAQ
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  • How do I order? The online store is not working.
    As of right now, the online store is under construction. So, the only way to order is through the form on our website. Here's how to order: 1) Head to the shop page to browse items you may like 2) view the shipping policy 3) scroll down on the shop page to the form and enter all the details about your order 4) submit the form and you will see further information about the delivery/pickup of your order! (pickup is at: 14803 Devonshire Ln., Frisco, TX)
  • Shipping policy/ order pickup instructions
    When sending us your order information make sure to mention whether you will be picking up the order or if you want it delivered. For each order, a flat delivery fee of $1 is charged. There is no charge for order pickup. Please mention an address for delivery in your order information and enter your entire address, or the order will be canceled. We currently only ship our orders to those who live in: Stonelake Estates, Frisco, TX or Villages Of Stonelake, Frisco TX. FOR ANYONE WHO DOES NOT RESIDE IN VILLAGES OF STONELAKE OR STONELAKE ESTATES: Shipping to the door is currently unavailable. We do, however, have free order pickup at 14803 Devonshire Lane, Frisco, TX, 75035. ​ MASKS ARE MANDATORY for those who are unvaccinated when picking up an order, to keep everyone safe and healthy! FOR ANYONE WHO RESIDES IN VILLAGES OF STONELAKE OR STONELAKE ESTATES: You have the option to either pick up your order or get it shipped to your door for a small fee of $1.
  • Can I use my credit card to pay?
    Because the online store is currently under construction, we do not accept online or credit card payments. We ONLY ACCEPT CASH for now. Cash will be accepted after delivery has been made or after you have came and picked up your order.
  • How long will it take for my order to be ready?
    Your order will take anywhere from 1-3 days to be prepared / to deliver or pickup. However, this is subject to change based on the number of orders we receive. *** A CUSTOM ORDER WILL TAKE LONGER TO BE PREPARED ******
  • Do you ever use box mixes or premade items?
    We NEVER use box mix since the whole concept of Love & Flour is to bake homemade treats, so you wouldn't have to!
  • Will there be more treats available?
    Yes, in the future we will launch more and more products for you to buy!
  • How do you price your products?
    We try to provide the lowest prices possible for our products keeping the quality of the ingredients in mind. We spend lots of time into making sure they recieve the utmost care.
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